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Security Agreement

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The privacy of personal information is important to us. We have taken steps designed to ensure your information is protected. To continue the registration process, you must review and agree to the following CalPERS Security Agreement. Your future use of this website acknowledges that you have read, understood, and agreed to it. These CalPERS Security Agreement terms and conditions include responsibilities for both CalPERS and you.

Terms & Conditions

Last Revised: September 2024

CalPERS Responsibilities

  • We will use internet security technology designed to protect your online information, such as, data encryption and password authentication.
  • Although we attempt to ensure the information provided is accurate and accessible, we accept no responsibility for problems that occur as a result of interruption, inability to access the service for any reason, or user error.
  • We require multifactor authentication to access your account. Multifactor authentication is a method of verifying your identity using multiple factors, such as a password and a verification code. Verification codes can be sent to you by text message, a phone call, email, or by an authenticator app of your choice.
  • We may require you to answer knowledge-based security questions to confirm your identity.

Your Role in Security

  • Review the CalPERS Security Policy within our Conditions of Use and our Privacy Policy for additional security information.
  • Protect your personal online assets by not revealing your username and password to anyone. CalPERS employees will never ask you for your password.
  • Change your password regularly. If you believe that an unauthorized person has gained access to your username or password, or if you discover unauthorized account activity, contact us.
  • Don't walk away from your computer if you're in the middle of a session. First, log out and completely shut down your browser.
  • Avoid accessing your account from a public computer such as at a library, hotel, internet cafe, etc.
  • These terms and conditions are subject to change. If changed, you will be prompted to review and agree to the latest version the next time you log in.
  • When you log in to our secure services on myCalPERS, you're acknowledging you have read and understand our security policy within our Conditions of Use, and are attesting that you are the CalPERS member named on the account.

Use of Your Contact Information

  • An email address is required to create a myCalPERS account.
  • We will use your email address and/or mobile phone number(s) on file in your account only for CalPERS business purposes.

Consent to Receive Text Messages

  • A mobile phone number is optional.
  • By submitting a mobile phone number, you consent to receive automated text messages at the number provided, including messages sent using an automatic telephone dialing system, regarding myCalPERS account activity. Message and data rates may apply. Consent is not a condition of use of myCalPERS. You can opt out of receiving account activity text messages at any time, by replying "STOP" to any CalPERS-generated text message received. If you want to rejoin, reply "START" or "UNSTOP" to any CalPERS-generated text message and we will start sending messages to you again.
  • If you're experiencing issues, reply "HELP" or contact us.
Accept the CalPERS Security Agreement Terms and Conditions Decline the CalPERS Security Agreement Terms and Conditions

Steps

  • Security Agreement Step 1 of 5 In Progress
  • Identify Yourself Step 2 of 5 Not Complete
  • Contact Information Step 3 of 5 Not Complete
  • Username & Password Step 4 of 5 Not Complete
  • Registration Complete Step 5 of 5 Not Complete

Show All Steps