Log in to my|CalPERS Page

Purpose

On this page you can log in to my|CalPERS. You will have three attempts to log in. After three unsuccessful log in attempts, your profile locks for 30 minutes before you can try again. After your profile locks twice, you should try changing your password and then log in again. If you are still unable to log in, please contact CalPERS for assistance, toll-free at 888 CalPERS or 888-225-7377.

 

Background

To log in to my|CalPERS as a participant, you must be a member or non-member, retiree, community property payee, beneficiary, survivor, subscriber, dependent, conservator, guardian or trustee for a member or non-member. You must also create a unique username and provide a password. The registration process verifies you are a participant with CalPERS. After registration, you must log in. If you forget your username, you may request it. If you forget your password, you may change it.

To log in to my|CalPERS as a business partner contact, you must be a representative of a public agency, State of California, school, reciprocal retirement system, health carrier, medical vendor group, independent medical examiner, job assessor, direct authorization organization, or service provider registered with CalPERS. Your system administrator will provide you with access to my|CalPERS, which includes a log in username and password. If you forget your username, you must contact your organization’s system administrator to provide it to you. If you forget your password, you may change it.

As an organization’s system administrator, you may register your organization with CalPERS if it is one of the following: a public agency, a State of California agency, a school, a reciprocal retirement system, a health carrier, a medical vendor group, a direct authorization organization, or a service provider. You may also register as a business partner if you are an independent medical examiner or job assessor. As part of registering your organization and providing basic information, you will create a profile with my|CalPERS for yourself and receive a username and temporary password. This will allow you to log in and provide additional information related to the relationship or contract/agreement you are requesting. Once your organization is approved, your username and password are finalized. You will then be responsible for registering additional contacts (or users) for your organization and providing them with usernames and passwords.

 

How To...

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Items on the Page

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This Online Help page describes all items and functions that may be performed on the corresponding my|CalPERS page. Depending on your security role(s), you may have limited access to view or update certain items and functions on this page.

 

 

How to Access the Log in to my|CalPERS Page

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Page

Steps

my.calpers.ca.gov

Select the Log In link.

Pre-Login Page

Select the Participant or Business Partner radio button.

 

Select the Continue button.

 

Items on the Page

Business Partner Login

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In this section, if you forget your password, you can create a new one. For business partner system administrators, in this section you enter your username and password when entering my|CalPERS.

Item

Description

Username

Your log in name, provided by my|CalPERS. Usernames are case sensitive and must consist of 6 to 35 characters, contain no spaces, start with a letter, and are not case sensitive. Valid characters are numbers, letters, and the following special characters: at signs (@), periods (.), underscores (_), and hyphens (-).

Password

Your password. Passwords are at least 8 characters long, contain no spaces, and are case sensitive.  Valid characters are numbers, letters, and special characters. The password must contain at least 3 of the 4 character types: uppercase, lowercase, numbers, special characters.

For business partners:

Your password expires every 60 days. When you log in after 60 days, you will be prompted to provide a new password.

Log In Button

Select this button to log in to my|CalPERS. The next page displays.

Forgot Your Username? Link

For business partners:

Select this button to request your username. The User Identification Page displays.

Forgot Your Password? Link

Select this button to create a new password. The User Identification Page displays.

 

Page Buttons and Links

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Item

Description

Register Now Link

Select this link to request to register for a username and password to log in to my|CalPERS. The Registration Steps Page displays.